By Blake Woody, CEO & Founder of Certify Canine

Air travel with service dogs has evolved in recent years, bringing clearer rules, tighter regulations, and, thankfully, more support for legitimate service dog teams. Whether you're a seasoned traveler or prepping for your first flight with your dog, understanding what's required by the Department of Transportation, TSA, and airlines can make the journey smoother for everyone.

This guide breaks down what's changed, what's expected, and how to prepare your service dog for a successful flight experience from gate to gate.

The Changing Landscape of Air Travel with Service Dogs

A few years ago, emotional support animals and service dogs were treated similarly when it came to air travel—but that's no longer the case. Growing concerns about untrained or misrepresented animals led the Department of Transportation (DOT) to revise its policies in 2020, putting a clear line between legitimate service dogs and other types of support animals.

Under the updated rules, only dogs that are individually trained to perform tasks for a person with a disability qualify as service animals. Emotional support animals, comfort pets, and other companion animals no longer receive the same access rights on airplanes.

These changes fall under the Air Carrier Access Act (ACAA), which still requires airlines to accommodate service dogs—but with more structure in place. Airlines can now require documentation and advance notice, and they're no longer obligated to transport animals that don't meet the legal definition of a service dog.

Pre-Flight Requirements: What Airlines Can Ask For

Before you fly, airlines are allowed to request a U.S. DOT Service Animal Air Transportation Form, which confirms your dog is trained to assist with a disability and behaves appropriately in public. Most airlines require this form to be submitted at least 48 hours before departure, especially for longer or international flights.

The form typically includes:

• Handler and dog identification
• Confirmation of training
• Contact info for the training provider (if applicable)

No extra fees, vests, or ID cards can be required—but airlines do have the right to deny access if a dog is out of control or poses a direct threat.

There's No Standardized Test—But There Are Standards

Here's the kicker: there's no federal test a service dog has to pass to fly. That said, there are clear behavior expectations that define what a well-trained service dog looks like in a high-stress, public setting like an airport or plane.

Handlers should be able to confidently say their dog can:

• Remain calm and non-disruptive in crowded areas
• Resist distractions (like food or strangers)
• Navigate airport spaces on leash with good control
• Follow cues reliably—even in stressful moments

These aren't just airline expectations—they're community standards help maintain access for all legit working teams.

Preparing Your Service Dog for Air Travel: Training, Behavior, and Pre-Flight Readiness

Flying with a service dog takes more than booking a ticket and showing up at the airport. It starts with proper training, proactive communication, and ensuring your dog can handle the unique stressors of air travel—from bustling terminals to tight cabin spaces.

Paperwork First: What Airlines Can Require

Under current DOT regulations, airlines are allowed to request a completed U.S. DOT Service Animal Air Transportation Form before your flight. This form confirms your dog is trained to assist with a disability and behaves appropriately in public. Most airlines require it to be submitted at least 48 hours in advance.

The form generally includes:

• Your dog's training history and purpose
• Handler and trainer contact details
• A signed attestation that your dog is housebroken and well-behaved

While vests and ID cards aren't legally required, accurate documentation and clear communication with the airline are essential. Airlines do have the right to deny access if a dog behaves aggressively, causes a disruption, or poses a safety risk.

There's No Standardized Test—But There Are Standards

There's no official certification required for flying, but that doesn't mean "anything goes." The service dog community holds clear expectations for behavior—especially in high-pressure environments like airports and airplanes.

Your dog should:

• Walk calmly through crowds on a leash
• Remain focused on you despite noise and distractions
• Ignore food, people, or objects that aren't relevant to their task
• Follow cues reliably, even in chaotic or unfamiliar settings

Handlers are expected to maintain these skills through ongoing training and public access exposure. These behaviors not only make travel easier, but they also protect the rights of other service dog teams by preventing misuse and confusion.

Navigating the Airport: Behavior Expectations in Real Life

Airports are full of stressors that can overwhelm an underprepared dog. Your service dog should be able to manage the following:

• Leash Control: Calm walking beside you through security lines, terminals, and gates—no pulling, weaving, or sniffing.
• Distraction-Proofing: Ignoring floor food, strangers calling them, and other pets.
• Security Screening: TSA agents will guide you through a process that may involve removing your dog's gear and walking them through the metal detector off-leash. Your dog should be able to remain calm and respond to recall commands smoothly.
• Onboard Settling: Once seated, your dog must lie quietly at your feet or under the seat without blocking aisles. They should be able to remain settled throughout the flight.

These are more than polite behaviors, their public access essentials that ensure a safe and respectful experience for all passengers.

In the Air: What to Expect Once You're Seated

Once you're on board, your service dog becomes part of the in-flight environment—and how they handle that space matters. Cabin crews are generally supportive of service dogs, but they're also watching for any disruptions. Being prepared ahead of time helps prevent problems before they start.

Here's what to expect:

• Seating Placement: Your dog must remain on the floor, either directly under the seat in front of you or at your feet. They cannot occupy a seat, block the aisle, or interfere with emergency exits. If your dog is too large for your seat area, the airline may attempt to re-seat you or offer another flight option.
• Flight Crew Communication: Let the flight attendants know your dog is a trained service animal and if you need any specific accommodation. Most will check in briefly and then give you space unless assistance is needed.
• Mid-Flight Needs: Service dogs should be able to "hold it" for the duration of the flight. On longer flights, request placement near a lavatory or bulkhead if space is a concern—but know that mid-air relief options are nearly nonexistent.
• Behavior Monitoring: Any barking, growling, lunging, or visible signs of stress could trigger intervention from the airline. Dogs that cause disruption may be removed from the flight or denied travel in the future.

​Arrival and Deplaning: Finishing Strong

You made it—almost. But the experience doesn't end when the plane lands. Airports are stimulating, chaotic, and often overwhelming for both dogs and humans after a long flight. Maintain clear communication with your dog to finish the journey smoothly.

Upon landing:

• Wait for Deplaning: Most airlines ask service dog handlers to wait and exit last. This reduces the pressure on your dog and helps prevent accidental interactions with other passengers.
• Customs and Immigration (if international): Be prepared to show proof of vaccinations or paperwork if entering a new country. Some countries have strict quarantine or health entry requirements.
• Bathroom Access: Once in the terminal, most airports now have designated animal relief areas. These are your first stops: don't wait until your dog is uncomfortable.

​What If Things Go Wrong?

Despite the best efforts, issues can arise. Here's what to keep in mind if your service dog team faces denial or confrontation:

• Denied Boarding: If your dog is behaving appropriately and you've submitted the required DOT form, the airline must provide a written explanation for any denial. You can file a complaint with the DOT online.
• Unexpected Behavior: Even the best-trained dogs have off days. If your dog becomes reactive or anxious, prioritize their safety and well-being. You may need to delay your trip or adjust your training plan.
• Passenger or Staff Discomfort: Airline staff cannot deny access solely based on fear of dogs or allergies. However, they can re-seat individuals to reduce conflict. Calm, professional communication goes a long way.

Your Pre-Flight Checklist: Confidence in Every Step

Traveling with a service dog is a team effort. It's not just about getting from point A to B—it's about showing up as a team that's ready for anything. Use this quick checklist to make sure you're set before wheels up:

• U.S. DOT Form Submitted
  Turn it in 48 hours before departure to avoid gate-side stress.
• Dog's Gear Prepped
  Leash, harness, and clean-up bags. No need for a vest—but if your dog wears one, make sure it's comfortable and appropriate for travel.
• Training Refresher
  Do a dry run in a public space. Practice down-stays, calm walking, ignoring distractions, and boarding-like situations (elevators, tight seating).
• Airport Relief Area Mapped Out
  Know where to go before and after your flight. Most airports list this on their website or the airline app.
• Documentation Back-Up
  Keep digital and paper copies of your dog's vaccine records, DOT form, and emergency contact info—just in case.
• Handler Essentials
• Snacks, water, ID, and a calm mindset. You're the leader of the team—and your energy sets the tone.

Final Thought: You're Not Just a Passenger, You're a Team

Flying with a service dog isn't always easy—but it is absolutely doable when you're prepared and proactive. Every moment you invest in training, communication, and planning gives your dog the confidence to show up and do their job—no matter what the setting.

You are not alone in this. Legitimate teams deserve to fly without fear of being questioned, challenged, or pushed aside. The more we show up prepared and professional, the stronger the case we make for access and respect.

You've got this. And if your dog could talk, they'd say: "Let's go. We're ready."